Maid Replacement and Guarantee

Maid replacement and guarantee

Our maid guarantee in plain words: 6 months from handover, one free replacement, no refund. What it gives you, and who is the employer. Ask on WhatsApp.

Our guarantee runs for 6 months from the day the domestic helper is handed over to your family. Within those 6 months you can have one free replacement. There is no refund: the guarantee is a replacement only.

What the guarantee gives you

It runs for 6 months from handover.
Within that time, one free replacement.
No refund: replacement only.

Your family is still the employer

Your family is the legal employer of the replacement helper too, never one of our group companies.

Talk to us

Ask us on WhatsApp: a named Agensi consultant replies within 1 working hour, 8am to 6pm Mon to Sat.

Get a quote: ask us on WhatsApp.

Maids in Malaysia is a trading name of Agensi Pekerjaan Genesis Life Care Sdn Bhd, PEA Licence B No. 1681, valid 15 Sep 2025 to 14 Sep 2027.