Official links for hiring a maid in Malaysia
Links to the official websites you need to hire a maid in Malaysia, grouped by step, each with the date we last checked that it opens.
These are links to the official websites a family uses at each step of hiring a foreign domestic helper. Each site owns its content. We link to it and copy nothing. We are not a government website. We last checked these links on 5 November 2026. Next check by 4 February 2027.
This guide is published by Agensi Pekerjaan Genesis Life Care Sdn Bhd (PEA Licence B No. 1681), a maid agency. Maids in Malaysia is its trading name.
Short forms used here: JIM is the Immigration Department (Jabatan Imigresen Malaysia). PERKESO is the social security organisation (Pertubuhan Keselamatan Sosial). VDR is the Visa With Reference. PLKS, as JIM writes it, is the Visitor's Pass Sticker (Temporary Employment), PL(KS).
1. Before you apply
- JIM: Foreign Domestic Helper page (English): Who can hire, who can be hired, and the income and bond figures by country. Last checked: 5 November 2026.
- JIM: Pembantu Rumah Asing page (Malay): The same rules in Malay. It also lists the Nepal figures, and approval under section 60K of the Employment Act as the first step. Last checked: 5 November 2026.
- Labour Department (JTKSM) website, in Malay: The Labour Department's website, where the Employment Act and the guidelines for employers are published. Last checked: 5 November 2026.
- Ask any agency for its licence and its number.
- Our own licence (this is ours): our licence page shows the licence details and the company behind Maids in Malaysia.
2. Applying
- ePPAx (Labour Department system): JIM's Malay page gives this link for the section 60K approval. Last checked: 5 November 2026.
- JIM: office addresses: Find the Immigration office in your state. You apply for the VDR there. You can also apply at the counter yourself, except for helpers from Indonesia and the Philippines. Last checked: 5 November 2026.
- MyVISA: Your helper's visa is applied for here before she enters Malaysia. Last checked: 5 November 2026.
3. When your helper arrives, and the medical
- FOMEMA: Your helper must have the FOMEMA medical within 30 days of arrival. We do not list clinics ourselves. FOMEMA portal: link being checked.
- JIM: PLKS page: About the PLKS. If she is certified fit, it is endorsed for 12 months. Last checked: 5 November 2026.
4. During employment
- PERKESO: domestic workers: Registering and contributing for a domestic worker. Last checked: 5 November 2026.
- FWCMS (Foreign Workers Centralized Management System): JIM says the pass is extended online through FWCMS, within 90 days before it expires. Last checked: 5 November 2026.
- Employment Act 1955, on the Labour Department's website (PDF): The Act, including sections 57, 57A, 57B and 60K. Whether these sections apply to a household employer is being checked. Last checked: 5 November 2026.
- Guidelines for employers of foreign domestic helpers (PDF): Advice from the Ministry of Human Resources guidelines. It is advice, not law. Last checked: 5 November 2026.
- Malaysia Federal Legislation: Where Malaysia's federal laws can be looked up. Last checked: 5 November 2026.
5. Problems and ending employment
- JIM: report form for a helper who absconds (PDF, Malay): If your helper absconds, you report at the Immigration office with a police report and an abscondment form. Last checked: 5 November 2026.
- JIM: Lampiran A (PDF): If your helper moves to a new employer, the old employer gives written consent on this form. She can change employer only in the first year of her PLKS. Last checked: 5 November 2026.
- MyPASS@JIM: When employment ends, the employer applies here for a Check Out Memo (eCOM). Last checked: 5 November 2026.
- The Act says the employer must tell the Director General within 30 days of her service ending (section 57B). Whether it applies to a household employer is being checked. See Rules and fees.
Still being checked
- FOMEMA portal: link being checked.
- Embassies of the nine countries helpers can come from: links being checked.
- PERKESO office contacts: link being checked.
For the rules and figures behind these steps, see Rules and fees.